Q+A


SHIPPING

Q: How long does shipping take?

A: Our shipping is done from Monday to Friday, orders from Saturday to Sunday are processed but will be picked-up by our partner courier on Monday. Upon shipping, it usually takes 2-3 days for Metro Manila addresses and 3-5 days for outside Metro Manila.

We have our own rider for Metro Manila, and GoGoExpress for our shipments to provincial addresses.

*Daily cut-off of orders is at 6 PM.

Q: How much does shipping cost?

A:  Metro Manila - PHP 100.00 flat rate (1 to 3 days) - COD available

Provincial - PHP 180.00 flat rate (3 to 5 days) - COD available 

 

Q: GoGo Xpress Serviceable Areas

A: https://docs.google.com/spreadsheets/d/1Vb9x74uXaPV7ToXVG8k7yIRF7AwJkhaxH51s1mvYTnA/edit#gid=1882813659

 

INTERNATIONAL SHIPPING

Q: Do you ship internationally?

A: Yes, we do ship internationally. We use PhilPost, DHL, or FedEx to ship your orders. For distributors, contact us at mavgrooming@gmail.com.

 

RETURN POLICY

The Maverick offers a full refund for products that have defects, and/or damaged packaging rendering the products unsafe to use, and/or if the product is unused within 7 days upon receiving the package.  Please email us at mavgrooming@gmail.com if you would like to make a return.

 

RETURN ADDRESS:

100 Unang Hakbang Street, Galas, Quezon City 1113